NCOALink & UMove®

Have clients that moved?

Incorrect or incomplete address information can cause a host of problems including, slowing down commercial presort operations or causing mail to be undeliverable as addressed - UAA. This type of mail may also cause problems downstream when it enters the United States Postal Service® (USPS®) system and can give commercial mailers unnecessary postage, added processing and shipping costs.

Dependable Mail Service's state-of-the-art Umove® system contains millions of permanent change of address records, so we eliminate that major headache for companies so you can focus on other business aspects like the mailing itself. If your customer has a change of address on file our sorters have this information in our data base. The corrected address is then printed on the envelope along with the Intelligent Mail Barcode. All of this happens on-line and at the speed of 48,000 mail pieces per hour.

Our system automatically makes the address changes and then efficiently applies a new address and barcode so the mail piece is sent directly to the new address.

Identify Change of Address Records Before Your Next Mailing.

Every year, around 43 million American individuals, families and businesses move. Use our NCOALink service to get the new addresses of your customers and reduce wasted materials and postage associated with undeliverable as addressed mail.

Our service compares your mailing to more than 160 million address changes in the USPS® NCOALink database, representing all permanent change-of-address records filed over the past 18 months. Mailing lists processed through the NCOALink service meet the USPS Move Update requirement for a period of 95 days from the date of processing – necessary for First-Class Mail® and all Standard Mail® discounts.

Benefits of using NCOALink & UMove:

•Reduce undeliverable mail by providing the most current address information

•Reduce mailer costs by reducing the number of undeliverable mailpieces

•Qualify mailings for First-Class and Standard Mail discounts


•Full Service Provider licensee of the USPS

•Real-time service, via Internet available

•File updated weekly

•Automated FTP, Batch and Software solutions to fit any need